How Our Pet Transport Works

At Shepway Pet Travel, we make pet relocation simple, safe, and stress-free. Whether you’re moving within the UK or travelling from Europe, our DEFRA-registered team takes care of every detail with professionalism and care.

It all starts with a personalised consultation to understand your pet’s needs. We handle everything — from selecting the right travel crate and planning the safest route, to meeting all legal requirements and keeping you informed at every step.

For European journeys, we use the LeShuttle Channel Tunnel for a quick and comfortable crossing. Your pet always travels under direct human supervision in a temperature-controlled vehicle — never in cargo.

We offer live updates, optional GPS tracking, and can include rest stops tailored to your pet’s comfort. Our service works for pets of all sizes, with quotes based on distance, journey time, and any special requirements.

With Shepway Pet Travel, you’re choosing more than transport — you’re choosing peace of mind, safety, and genuine care for your pet.

Our Privacy Policy

Your privacy matters to us. We only collect the information we need to arrange and provide your pet’s transport — such as your name, contact details, and journey requirements.

We do not share your personal details with third parties, except when required to meet legal or regulatory requirements for travel. Any information you provide is stored securely and kept only for as long as necessary to deliver our service.

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If you have questions about how we handle your data, please contact Shepway Pet Travel directly — we’ll be happy to explain in plain terms.